Ooma sensors shipping time

Discussion topics covering Ooma Home Security
Post Reply
exjohndoe
Posts:10
Joined:Sat May 13, 2017 2:29 pm
Ooma sensors shipping time

Post by exjohndoe » Sat May 13, 2017 2:48 pm

Hello

I've ordered Home Security sensors 10 days ago (May 03). My card was also charged at that time.

Inquired today about order status and online chat person says they can't check the status ("due to limitation on the tools" - whatever that means), and to call support number.
Called the support number and they can't tell me when it'll be shipped.

Does anybody know how long it takes to ship sensors?

homeforus
Posts:38
Joined:Fri May 12, 2017 7:44 am

Re: Ooma sensors shipping time

Post by homeforus » Mon May 15, 2017 12:42 pm

It sounds like they have a back order on many of the sensors. I have an order in and was told it would ship by next week (I ordered a couple weeks ago).

exjohndoe
Posts:10
Joined:Sat May 13, 2017 2:29 pm

Re: Ooma sensors shipping time

Post by exjohndoe » Mon May 15, 2017 3:13 pm

Thanks for the info.

So it seems it may take few more weeks. I can deal with that, although it would be nice for Ooma to tell us that in advance.

lallard74
Posts:5
Joined:Tue May 23, 2017 9:01 am

Re: Ooma sensors shipping time

Post by lallard74 » Tue May 23, 2017 9:12 am

It took me about 4 weeks to get the sensors.

thomasm
Posts:482
Joined:Mon Jun 23, 2014 1:26 pm

Re: Ooma sensors shipping time

Post by thomasm » Wed May 24, 2017 6:39 pm

I ordered a motion detector and a door sensor. The motion detector arrived along with a letter stating that the door sensors are delayed due to the high demand. According to UPS the door sensor has been shipped so apparently they are shipping them.

Post Reply