Complete Ooma Star Codes

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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lbmofo
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Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Complete Ooma Star Codes

Post by lbmofo » Mon Dec 03, 2012 3:25 pm

Thanks to mods and forum members for the list.

Complete Ooma Star Codes:

**0 use the primary number as the callerid on this call
**1 use the secondary number as the callerid on this call
**2 etc.

*3 conference two calls

# to speed up dialing, terminate a 7-digit number with # when 10-digit dialing is enabled

*67 block callerid on this call
*69 last number redial (call back the person that last called you)
*70 disable call waiting on this call
*78 enable do not disturb
*79 disable do not disturb
*82 unblock callerid on this call
*96 force iLBC call
*98 force G.711 call
*99 force fax call (no longer needed)

*#483 access Google Voice voicemail from handset (or phone attached to Telo or Linx phone port)

*#*#099 factory reset telo and unregister all DECT devices (handsets or Linx) *

*#*#101 start registration mode
*#*#102 stop registration mode

*#*#191 unregister DECT device at DECT slot 1 **
*#*#192 unregister DECT device at DECT slot 2
*#*#193 unregister DECT device at DECT slot 3
*#*#194 unregister DECT device at DECT slot 4
*#*#199 unregister all DECT devices

* the factory reset and unregister DECT codes must be dialed from the phone attached to the telo phone port
** on HD1 this means unregister all

*#*#298 sync configuration with database
*#*#501 put telo in bluetooth discoverable mode
*#*#511 toggle sound effects (on/off)
*#*#001 speak telo firmware version

*#*#301 reboot telo to load HD1 firmware [only works on older telo's that support HD1]
*#*#302 reboot telo to load HD2/Linx firmware

*00 to dial phone attached to telo phone port
*01 to dial DECT device at DECT slot 1
*02 to dial DECT device at DECT slot 2
*03 to dial DECT device at DECT slot 3
*04 to dial DECT device at DECT slot 4

*05 to dial bluetooth headset 1
*06 to dial bluetooth headset 2
*07 to dial bluetooth headset 3
*08 to dial bluetooth headset 4

*15 make call with bluetooth headset 1 [or with build >= 214329 tap the answer button twice to join call ^]
*16 make call with bluetooth headset 2 [^ works with some BT headsets]
*17 make call with bluetooth headset 3
*18 make call with bluetooth headset 4

*21 make call with DECT headset at DECT slot 1 [or with build >= 214329 tap the answer button twice to join call]
*22 make call with DECT headset at DECT slot 2
*23 make call with DECT headset at DECT slot 3
*24 make call with DECT headset at DECT slot 4

*09 to dial all intercoms
*10 to dial all intercoms except the telo phone port

====================
HD2/HD3 shortcuts

when onhook press # to bring up the favorites menu
when onhook long press the digit assigned to a favorite to start dialing it
when onhook long press * to bring up the intercom menu
in phonebook press 1 to start phonenumber match

====================
HD3 shortcuts

press the center button to bring up the phonebook
long press speaker mode to bring up the phonebook
long press Menu to bring up the call logs
long press the red key to power the handset off

====================
Ooma Office specific star codes
(analog = base phone port or dp1)

*0 toggle a call between active and onhold (or use to toggle mute when using Office conference bridge)
*1[number] blind transfer (analog only)
*2 supervised transfer (analog only)
*3 conference two calls (analog only)

*9 send active call to your own voicemail (analog only)
*8[extension] send active call to [extension] voicemail (analog only)
**[extension] go offhook and leave message for [extension]
*98 go offhook and get prompted to enter an extension to check voicemail on
<Tran>**<ext><BTran> is to transfer an active call to <ext> voicemail (IP phones only)

**1 toggle mute for yourself in conference
**2 mute yourself in conference
**3 unmute yourself in conference
*40 intercom (example: *40 followed by extension number)
*41 call park (example: [Tran][*][41][1][BTran])
*44 call flip
*52 start recording
*53 stop recording

[there's a bug where you don't hear the beginning of the prompt, just wait and it will repeat]
*72 system prompts where to forward the extension
*73 disable call forward
*74 press 1 to toggle forwarding, press 2 to enter a new forwarding number

Some conferencing systems use *9 type codes. To prevent Ooma from interpreting these press **9.

freezedried74
Posts: 13
Joined: Tue Nov 20, 2012 1:58 pm

Re: Complete Ooma Star Codes

Post by freezedried74 » Wed Dec 10, 2014 12:59 pm

Thank you for the star codes. Worked great.

Ferdy
Posts: 21
Joined: Tue Nov 25, 2014 3:37 pm

Re: Complete Ooma Star Codes

Post by Ferdy » Thu Dec 11, 2014 7:08 am

I have a question:

"# to speed up dialing, terminate a 7-digit number with # when 10-digit dialing is enabled"

Exactly how does this work and how is it used? By adding # at the end of a 7 digit number? What does it do and what is its purpose?

holmes4
Posts: 536
Joined: Wed Mar 20, 2013 3:18 pm
Location: New Hampshire

Re: Complete Ooma Star Codes

Post by holmes4 » Thu Dec 11, 2014 7:42 am

Yes, after dialing the 7th digit, press #. This will tell Ooma not to wait to see if you'll be entering another three digits and will complete your call faster.
Steve

Mark Wiseman
Posts: 18
Joined: Fri Jun 23, 2017 10:19 am

Re: Complete Ooma Star Codes

Post by Mark Wiseman » Sat Jun 24, 2017 11:11 am

Are there any updates to this list?

Tom
Ooma Moderator
Posts: 4359
Joined: Sat Sep 05, 2009 8:07 am

Re: Complete Ooma Star Codes

Post by Tom » Tue Jun 27, 2017 4:43 pm

updates are added to the original post

EddyBi
Posts: 5
Joined: Mon Dec 21, 2015 8:52 am

Re: Complete Ooma Star Codes

Post by EddyBi » Thu Jan 18, 2018 8:04 pm

Hi!

Very useful list, thanks ;-)

Is there a star code to call
- from Home (regular handset) to Mobile App phone ?
- from Mobile App phone to Home ?

Thanks

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