Telo QoS not effective at improving call quality
My Internet service provide 20 Mbps downloads & 1.5 Mbps uploads, and have my Telo connected in-line between my modem and my router so it can manage my Internet traffic for optimum voice quality, as suggested in the documentation. I've found that voice quality is excellent as long as I'm not consuming much upstream bandwidth... but once I upload anything at 500 Kbps or above, my voice starts to break up for the remote party. As I approach my full 1.5 Mbps upload capacity, the quality degrades to the point where the call is unusable.
I've attempted a number of different bandwidth combinations in the Telo QoS settings, and none seem to have any effect.
Looking at the byte counters on the Telo interface statistics, I don't see them increasing at the rate they should be, given the data passing through the Telo. If the Telo's QoS feature uses these counters to make decisions, it's unlikely to be able to effectively control anything.
Any suggestions?
I've attempted a number of different bandwidth combinations in the Telo QoS settings, and none seem to have any effect.
Looking at the byte counters on the Telo interface statistics, I don't see them increasing at the rate they should be, given the data passing through the Telo. If the Telo's QoS feature uses these counters to make decisions, it's unlikely to be able to effectively control anything.
Any suggestions?
Re: Telo QoS not effective at improving call quality
try again now
Re: Telo QoS not effective at improving call quality
Didn't notice any difference.
I notice that the QoS page now only permits settings between 4 & 10 Mbps (4000 & 10000 Kbps)... lower than that must be zero. What does 0 default to?
Thanks.
I notice that the QoS page now only permits settings between 4 & 10 Mbps (4000 & 10000 Kbps)... lower than that must be zero. What does 0 default to?
Thanks.
Re: Telo QoS not effective at improving call quality
Zero disables QOS.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: Telo QoS not effective at improving call quality
If that's correct... then this update disables QoS for anybody with <4 Mbps upstream, which seems counter-intuitive.
Re: Telo QoS not effective at improving call quality
Hmm....that's interesting. I have less than 1Mbps up, and have been having lots of complaints from folks on the other end of call for several months now. This might be somewhat of an explanation.
Re: Telo QoS not effective at improving call quality
this restriction will be removed in a future releaseI notice that the QoS page now only permits settings between 4 & 10 Mbps (4000 & 10000 Kbps