Reboot

[susie0711]

What is the roboot procedure for Ooma telo? I searched and found references to it but not the actual procedure.

My Ooma is blue but there is no dial tone when I pick up the phone. This just happened, it was working fine last week. I was going to start with a reboot.

Thank you.

[Tom]

unplug the power, wait 5 sec, plug it back in

[HarryKerry]

Yes, for just about 95% of devices (including internet modems and even routers--even if the router has a soft reboot button--not the full RESET button), disconnecting it and reconnecting it is often easier than moving stuff around and finding the proper button, IF an older router even has such a reboot button. With the exception of some DVR's and PC's, power interruption is sometimes not only the easiest, but the ONLY way to reboot something.

[RockFox]

My OOMA is tucked is located behind my desk and is it is very difficult to access, so the power off/on method of rebooting is NOT preferred. I would very much like to be able to do a soft reboot option, perhaps via the myooma.com interface.

[murphy]

It's in the Internal web server under tools.

[RockFox]

@murphy, I have bought my Ooma in 2011 and I never knew there was an Internal web server so thanks for pointing that out. It took some searching but I finally found how to access it.

Go to: http://172.27.35.1 ==> Tools ==> System ==> Reboot

Note that if your Ooma is between your modem and router you will loose ALL Internet connections while the boot takes place.