Calls only connecting through mobile app

Anything related to the Ooma Office calling app
helena@mondo
Posts:4
Joined:Mon Nov 13, 2017 10:11 am
Calls only connecting through mobile app

Post by helena@mondo » Fri Apr 13, 2018 7:02 am

I am experiencing an issue where calls are only reaching my mobile phone even when I am at my desk and my phone is connected and not in use. When I pick up the headset, maybe about 50% of the time do I even get a ringtone. Resetting my Ooma box and the Ooma base station have not solved this issue.

Thanks in advance!

Post Reply