The person you're calling does not accept calls from private
This is very frustrating. Some phone calls I receive now get the above message. They did not have this issue until recently. They are not blocked numbers.
Why is Ooma ow responding this way.
Why is Ooma ow responding this way.
Re: The person you're calling does not accept calls from private
Go to call blocking preferences in your account and remove the check mark on block anonymous calls.
Or tell the people that are having this problem to configure their phone system to allow sending their caller ID.
Or tell the people that are having this problem to configure their phone system to allow sending their caller ID.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: The person you're calling does not accept calls from private
I'm not able to find this setting in the web interface.
Re: The person you're calling does not accept calls from private
It's under Preferences -> Call Blocking.
It's called Block Anonymous Calls.
Are you a Premier subscriber? If not, I doubt you have the feature.
It's called Block Anonymous Calls.
Are you a Premier subscriber? If not, I doubt you have the feature.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: The person you're calling does not accept calls from private
Premiere? I thought Ooma Office only had one level of service. Sorry about that.
Re: The person you're calling does not accept calls from private
Sorry, I totally missed that you were talking about Office. I know almost nothing about Office.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: The person you're calling does not accept calls from private
I also found that setting your outgoing caller ID to your toll free number causes this problem. A lot of business must block calls from toll free numbers (probably because they are bogus). Changing it back to my main non toll free number did the trick and prevented this issue.