Inbound calls will not connect
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- Posts:4
- Joined:Tue Jul 28, 2020 11:01 am
I have called the customer service line 5 times in a day and never get anywhere. The service works perfect for outbound calls, but anytime someone dials my number, it does not ring and goes straight to voicemail-message saying "my number cannot take your call right now, please leave a message after the tone." It does not ring.
I have power cycled as the Ooma reps have all told me. I have rebooted the router/modem. I have moved the ethernet cable to another port on the modem/router. I have a blue light and as mentioned, outbound calls work fine.
Any help would be appreciated as ANY customer service call/chat is a waste of time
I have power cycled as the Ooma reps have all told me. I have rebooted the router/modem. I have moved the ethernet cable to another port on the modem/router. I have a blue light and as mentioned, outbound calls work fine.
Any help would be appreciated as ANY customer service call/chat is a waste of time
Re: Inbound calls will not connect
That sounds like you have "Do Not Disturb" enabled.
Does your dial tone stutter when you go off hook? If it does you do have it enabled.
Does your dial tone stutter when you go off hook? If it does you do have it enabled.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx