Name Displayed on Outbound Calls

circlef · Post by **circlef** » Sat Jan 03, 2009 12:57 pm

Hi There,

Is there a way to change the "Name Displayed on Outbound Calls"? I would like it to display my company name and not my personal name but I can't see how to change it.

Thanks,

Alan

scots · Post by **scots** » Sat Jan 03, 2009 8:46 pm

I believe you'd have to call in to or e-mail ooma Support and ask them to make the change.

mystore8 · Post by **mystore8** » Sun Jan 04, 2009 9:51 pm

Yes! It is true! you need to call customer support and get ready to pay for that change. Yes, it is possible to change your outgoing name by paying a fee. Give customer service a call and have your credit card ready.
HAPPY NEW YEAR!

circlef · Post by **circlef** » Mon Jan 05, 2009 1:58 pm

Thank you Scots and Mystore8. I'm not sure that calling is the answer since I seem to never get through. I'll try email. Something's not right about having to pay to change the name. It should be available in the Lounge. Oh Well.

Alan

Mojo · Post by **Mojo** » Mon Jan 05, 2009 2:35 pm

The charge for changing or customizing the caller-ID name is $11.99. Unfortunately changing a caller-ID name is not a zero-cost action for us, otherwise we'd just allow it for free.

Having the ability to customize the caller-ID name from the Lounge is something that should be automated in the near future.

Ooma Forums

Name Displayed on Outbound Calls

Re: Name Displayed on Outbound Calls

Re: Name Displayed on Outbound Calls

Re: Name Displayed on Outbound Calls

Re: Name Displayed on Outbound Calls