Can't install, Ooma logo off.

tylercarroll · Post by **tylercarroll** » Wed Oct 07, 2009 6:24 pm

I'm trying to install my Ooma Telo and I can't get it to work. The Ooma logo light is totally off but the Reverse, Stop, Play and Forward lights are on.

What does that mean?

Groundhound · Post by **Groundhound** » Wed Oct 07, 2009 6:34 pm

It may take awhile to download the latest firmware, give it about 20-30 min.

tylercarroll · Post by **tylercarroll** » Wed Oct 07, 2009 6:56 pm

Shouldn't it be blicking if it is downloading the update?

WayneDsr · Post by **WayneDsr** » Wed Oct 07, 2009 6:59 pm

It actually stays off for awhile during the update. But as Groundhound says, it should only take 30 minutes or so, unless you have a slow or busy internet connection.

Wayne

tylercarroll · Post by **tylercarroll** » Wed Oct 07, 2009 7:17 pm

You were right, that was it. Works great now.

southsound · Post by **southsound** » Wed Oct 07, 2009 9:14 pm

Glad to hear that it's working well now! Welcome to ooma and to the forums. Lots of great people here!

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Can't install, Ooma logo off.

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