Telo Upgrade Problem
I have the Telo setup & the blue ooma icon is flashing. I have no dial tone. It has been just over 24hrs since I had them switch my acct over to the new Telo. Is this normal to go that long w/out a dial tone? Cust support said it would take btwn 24-48hrs for the switch over.
Dave
Dave
Re: Telo Upgrade Problem
Have you tried power cycling the Telo?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: Telo Upgrade Problem
Tell us more about your setup. Is the Telo in front of the router or behind it? Have you connected to the Telo Home Network port with a computer and gone into the config screen via setup.ooma.com where you can look at the status?GWM wrote:I've tried everything.
Are any other lights on the Telo blinking or solid on?
Thanks.
Re: Telo Upgrade Problem
I am btwn Modem & Router. setup.ooma.com will not pull up.
Re: Telo Upgrade Problem
No other lights r on either. Just the blue ooma icon that is constantly flashing.
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- Posts:2711
- Joined:Sat May 23, 2009 9:28 am
- Location:Atlanta, GA
Re: Telo Upgrade Problem
What kind of modem & ISP are you using?
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- Posts:2711
- Joined:Sat May 23, 2009 9:28 am
- Location:Atlanta, GA
Re: Telo Upgrade Problem
Your Telo has a different MAC address than your Hub had, and your modem may need to be reset in order to accept it. Try power cycling the modem and if that does not work see if there is a reset button or have Roadrunner send a refresh signal to it.