Considering getting an ooma
as a replacement for magic jack.
But I am not sure the problems I am having are with MJ, my PC or my I/P provider.
I tried going to a site that supposedly would do a pre-assessment of my connection but it says it cannot complete because:
1) Unable to measure jitter
2) Unable to measure Packet loss
Any ideas on how I can test to see if ooma will improve my VOIP ?
In the middle of calls, sometimes one of the parties will be unable to hear the other or there will be a period of dead space for about 5 seconds. Very annoying. Happens on a long call. > 15 minutes or about once a week on the silence thing.
My connection looks like this:
I/P provider is ATT Uverse cable
Cable modem is upstairs.
PC is connected to modem via wireless with Linksys Wireless-G 2.4GHZ
Phone is a Panasonic KX-TG1032 DECT 6.0
Downstairs are 2 panasonic wireless phones
But I am not sure the problems I am having are with MJ, my PC or my I/P provider.
I tried going to a site that supposedly would do a pre-assessment of my connection but it says it cannot complete because:
1) Unable to measure jitter
2) Unable to measure Packet loss
Any ideas on how I can test to see if ooma will improve my VOIP ?
In the middle of calls, sometimes one of the parties will be unable to hear the other or there will be a period of dead space for about 5 seconds. Very annoying. Happens on a long call. > 15 minutes or about once a week on the silence thing.
My connection looks like this:
I/P provider is ATT Uverse cable
Cable modem is upstairs.
PC is connected to modem via wireless with Linksys Wireless-G 2.4GHZ
Phone is a Panasonic KX-TG1032 DECT 6.0
Downstairs are 2 panasonic wireless phones
Re: Considering getting an ooma
The first thing is you can do is to hard wire your computer to the modem to run the test. That wireless connection is the source of many of your problems.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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- Posts:2711
- Joined:Sat May 23, 2009 9:28 am
- Location:Atlanta, GA
Re: Considering getting an ooma
If you are running MJ on the wireless connected PC, Ooma will certainly improve your call quality. The Ooma Hub or Telo is independent of your PC and is connected by wire directly to your modem (where it can provide QoS prioritization) or to your router.
Re: Considering getting an ooma
Hexdump -
Just wanted to let you know that OOMA comes with 30 days money back guarantee. What I could suggest is pick one up from a Big box retailer like Costco, they have quite a liberal customer satisfaction policy.
And like others suggested. connect your OOMA box directly to the Modem or to the router. Here are couple of ways you can connect your ooma for optimal connection.
MODEM---->OOMA---->Router-->PC/wifi laptops.etc
Or Alternatively:
MODEM---->Router---->OOMA
............. ||
............. PC
Just wanted to let you know that OOMA comes with 30 days money back guarantee. What I could suggest is pick one up from a Big box retailer like Costco, they have quite a liberal customer satisfaction policy.
And like others suggested. connect your OOMA box directly to the Modem or to the router. Here are couple of ways you can connect your ooma for optimal connection.
MODEM---->OOMA---->Router-->PC/wifi laptops.etc
Or Alternatively:
MODEM---->Router---->OOMA
............. ||
............. PC
Re: Considering getting an ooma
Yup, and just get a cheap wireless phone with DECT 6.0 technology or something. I don't know if Telo phones use DECT 6.0 too? Ooma works great for me.Groundhound wrote:If you are running MJ on the wireless connected PC, Ooma will certainly improve your call quality. The Ooma Hub or Telo is independent of your PC and is connected by wire directly to your modem (where it can provide QoS prioritization) or to your router.
check out speedtest.com for your bandwidth and ping
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- Posts:10
- Joined:Tue Nov 10, 2009 7:04 am
Re: Considering getting an ooma
The handset is DECT 6.0
Re: Considering getting an ooma
I have my Ooma Hub connected directly to my modem. My Ooma scout is in another room where I have my Panasonic Dect 6 phones connected. There are 5 of them scattered throughout my home. It all works beautifully. My fax works as well. It is a solid system, My caller ID is spoken by my Panasonic handsets and It shows up on my TV screen since Dish Network is also on this system. I can't think of a more dependable system at this time with this quality.