Way to Go OOMA! Port took 2 1/2+ MONTHS.
Just wanted to give people feedback on how "quick" their number porting was. I've ported a number before with another carrier (Vonage) and they we're much quicker, though I wouldn't recommend Vonage. Just letting everyone know it's not the 30 days they claim. Cost me an extra 2 billing cycles with my last carrier.
Thanks!
Thanks!
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
My port took 12 days and I was porting over from Vonage. I guess everyone mileage may vary based upon where you're porting from.
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
I was porting from Vonage too. Don't know what my Ooma reps were doing.
- franklasvegas
- Posts:58
- Joined:Fri Oct 02, 2009 7:39 pm
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
I ported from Vonage a few months ago - took less than 3 weeks.
__________________________________________________________________________________
Frank
Scottsdale, AZ
Ooma Customer since August, 2009
Lifetime Premier Service
Ooma Telo
Frank
Scottsdale, AZ
Ooma Customer since August, 2009
Lifetime Premier Service
Ooma Telo
- The Picard
- Posts:35
- Joined:Mon Nov 23, 2009 6:36 pm
- Location:Wisconsin
- Contact:
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
My port from AT&T took about 11 or 12 days. I think Ooma is at the mercy of whoever currently has control of your number.
- Mike-o-Matic
- Posts:169
- Joined:Wed Nov 18, 2009 7:45 pm
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
>> I think Ooma is at the mercy of whoever
>> currently has control of your number.
That is my understanding of how it works as well. It's not ooma's fault if your old carrier drags their feet in giving up the DID.
>> currently has control of your number.
That is my understanding of how it works as well. It's not ooma's fault if your old carrier drags their feet in giving up the DID.
Customer Since: November 2009.
Number Port: ordered 12/14/09; completed 01/07/10.
Hardware: one Hub, one Scout, one Telo.
Service Level: Annual Premier.
Number Port: ordered 12/14/09; completed 01/07/10.
Hardware: one Hub, one Scout, one Telo.
Service Level: Annual Premier.
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
I got an order process notification from Cox 2 days after I put in my order with Ooma
They gave me a completition estimate for Jan 4th, about 30 days. from time of order.
They gave me a completition estimate for Jan 4th, about 30 days. from time of order.
- jmassimilla
- Posts:525
- Joined:Sat Feb 07, 2009 4:38 am
- Location:Burlington County, South Jersey
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
My port from Vonage took about 3 weeks.
Customer since Feb 2009
2 Hub/Scout
1 Telo/Handset
Lifetime Premier Subscriber
2 Hub/Scout
1 Telo/Handset
Lifetime Premier Subscriber
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
5 weeks here. You have to keep on Ooma about this. My carrier (AT & T) kept telling me that they hadn't received a porting request from anyone. After numerous calls to Ooma, I finally convinced them to resend the request. Shortly after that, my porting request was completed.
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- Posts:1
- Joined:Wed Dec 02, 2009 4:09 am
Re: Way to Go OOMA! Port took 2 1/2+ MONTHS.
My port from Vonage took exactly 2 weeks. No extra phone calls required, It was all through MY OOMA. Nice Job!!!