Port problem
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- Posts:46
- Joined:Tue Jan 13, 2009 1:06 pm
I have my land line porting in process today and i like to know its how long it should take to be port over to ooma because my land line can not receive any call since this morning. its about more then 6 hours i can not receive call.
Re: Port problem
Mine took about 8 hours from the time that I noticed the old line had gone out of service until the ooma service started working. Your lounge log in will change from the temporary number to your ported number. They will send you an email when they make that switch. Sometimes you also have to cycle the power on the hub.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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- Posts:46
- Joined:Tue Jan 13, 2009 1:06 pm
Re: Port problem
Thanks for fast replymurphy wrote:Mine took about 8 hours from the time that I noticed the old line had gone out of service until the ooma service started working. Your lounge log in will change from the temporary number to your ported number. They will send you an email when they make that switch. Sometimes you also have to cycle the power on the hub.
Jack.
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- Posts:46
- Joined:Tue Jan 13, 2009 1:06 pm
Re: Port problem
I just talk to customer support after 40 minuets hold on line they told me give another 2 hours to complete.
I don't know whats going on.
I don't know whats going on.
Re: Port problem
Evidently, the "Switchover" is in progress. Hang in there because you will be ported soon. That's pretty decent service to tell you exactly when it will occurr. I hope ooma service can cut down the hold times.
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- Posts:46
- Joined:Tue Jan 13, 2009 1:06 pm
Re: Port problem
finally porting processis complete by 6:00PM today and everything is working fine now.
Its take about 10 hours.
Thanks
Jack.
Its take about 10 hours.
Thanks
Jack.
Re: Port problem
sunrisepostal wrote:finally porting processis complete by 6:00PM today and everything is working fine now.
Its take about 10 hours.
Thanks
Jack.
cool,. did the email indicating a completed port come in instantly?