Call Log shows all incoming calls as unavailable.

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jbarton2
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Joined:Wed Jan 28, 2009 7:46 am
Call Log shows all incoming calls as unavailable.

Post by jbarton2 » Sun Mar 08, 2009 3:01 pm

All of my incoming calls show as unavailable in the call log. This started happining after Feb 14th. Any ideas?
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Bobby B
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Re: Call Log shows all incoming calls as unavailable.

Post by Bobby B » Mon Mar 09, 2009 2:37 pm

It looks like you have ooma configured to work with your existing landline -- do you have caller-ID available on your landline (i.e. was the caller-ID service removed on Feb 14th) ?
Bobby B
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jbarton2
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Joined:Wed Jan 28, 2009 7:46 am

Re: Call Log shows all incoming calls as unavailable.

Post by jbarton2 » Tue Mar 10, 2009 4:34 am

Yes, I had AT&T change my landline to a basic no frills residential line in February. So that is probably the reason. How do I implement OOMA's caller-id so the call log will be useful? Thanks for your help!
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WayneDsr
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Re: Call Log shows all incoming calls as unavailable.

Post by WayneDsr » Tue Mar 10, 2009 7:35 am

I don't think you can. Caller Id has been removed from your landline so no ID is available for the ooma call log.

Wayne
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