Unable to play voicemail online

[hshepardjr]

I am having problems playing my voicemail online. When I select the message to play and click play, I get the "loading" display and the message doesn't play. Does anyone know the cause? Volume is high on the computer and Ooma online.
Thanks

[murphy]

Do you have the latest version of Flash installed?

[hshepardjr]

Yes, I just reinstalled the Flash of IE8 and Chrome. No luck.

[Potts]

I believe you need Adobe Flash Player 10 http://get.adobe.com/flashplayer/

[amoney]

viewtopic.php?f=8&t=6266

More people.

[mhowie]

I believe you need Adobe Flash Player 10 http://get.adobe.com/flashplayer/

That is not the limitation... I am running the latest version and have the reported problem/bug.

[amoney]

I indicated in the other thread that when I tried to download the file I recieved Ooma error page, thus if you can not download the source file, the player is not going to play either.

[gace]

I too have this problem tried to play voicemails from two different computers one with IE7 the other with IE8 and the latest Firefox. Like the others on the post it states that its loading but doesn’t play the voicemail. Any Ideas?

[Potts]

I just tested mine and it working fine. I use Win7, IE8

[gace]

One of my computers is Win 7 and IE8, I also tried Firefox on Win 7, and the other is Win XP and IE7. Both computers have the latest OS patches and Adobe Flash.