cannot receive incoming calls
I am new to Ooma, I can make outgoing calls without any problems but it seems I cannot make calls into my number. I get the message that the number is not accepting calls at this time. Am I missing something simple?
thanks
thanks
Re: cannot receive incoming calls
Make sure your voicemail (envelope button on hub) is not on. Press and hold down this button for a few seconds and it will turn off.
This is the privacy button and sends all calls to voicemail.
Wayne
This is the privacy button and sends all calls to voicemail.
Wayne
Re: cannot receive incoming calls
Thanks, but it is off...maybe i need to disconnect the hub and reconnect it as i did have the privacy button on for a little bit a few days ago. Regardless, the calls do not go to my voicemail, it just gives a messgae that the person i have called is not accepting calls at this time.WayneDsr wrote:Make sure your voicemail (envelope button on hub) is not on. Press and hold down this button for a few seconds and it will turn off.
This is the privacy button and sends all calls to voicemail.
Wayne
thanks for the reply