Telo Problem

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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amoney
Posts:586
Joined:Tue Dec 22, 2009 9:43 pm
Re: Telo Problem

Post by amoney » Thu Feb 04, 2010 1:07 pm

As I understand your discription, the Telo is contstantly rebooting. And if you can no longer connect to the setup.ooma.com page via the HOME port on the Telo, then your devices is most likely dead.

Note you should be even able to connect to the HOME port setup page even if the Telo was NOT connected to a modem.
Comcast > Telo > WRT54G
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TomandJerry
Posts:6
Joined:Wed Feb 03, 2010 4:45 pm

Re: Telo Problem

Post by TomandJerry » Sat Feb 06, 2010 3:33 pm

The Customer Service has finally accepted that the unit is dead. Don't know when they will send the new one.

Thanks to everyone for replying to my post.
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