It's not really a BIG DEAL, but a little confusing. It makes you wonder if the call is still connected. If the person on the other end doesn't reply to your last statement immediately, you suspect that the call has been interrupted.
Anyone else notice this?
Dial 1-484-244-2333, and when the recording answers, enter *7471101301. You'll be connected to an echo test system.
Formerly employed at another VoIP company.
My opinions are my own.
When doing the echo test, I issued a bunch of 1-syllable words, timing how long each took to get back to my ear .. exactly 1 second each.
But I still get none of my utterances in my earpiece. This is noticeable when I first pick up my (non-Ooma .. it's a GE desk phone) handset, while the Ooma tune is still playing and the dial tone is there - nothing!
Oh, and on a separate note, I noticed that the phone number you suggested dialing to conduct the echo test begins with a '1' . Since all calls must include the 3-digit area code, what's the use of preceding each number with '1' ? I don't usually preface the numbers I call with the '1', but when I do, the calls appear to be processed the same as when I don't. Does including the '1' trigger Ooma to do something different than when omitting it? Inquiring minds want to know.
I understand you just noticed this issue yesterday. Do you recall it happening since installation?
Can you test with another phone to see if you experience the same symptom?
Can you test the same phone using a landline?
What is the exact model of your phone?
But, to answer your question, although probably moot by now, my deskset is a GE model 29318GE1-A.
My voice should be present in my earpiece when I speak. It is so low that I'm not sure it's picking up my voice (it sounds like I'm speaking into a dead phone). But it apparently is, because those whom I call respond to my side of the conversation; their response volume is adequate, but I can't hear myself. If I blow into the mouthpiece, then I do hear the wind rush.
Is there a way to adjust the volume of my voice, while leaving that of whom I've called as it is?
My system is a Hub, feeding my house wiring. I don't use the Scout.
Two of the non-Ooma phones experiencing the problem: GE Model 29318GE1-A, and AT&T Model 710.
I no longer have landline service .. I can't test with any phone through/with any voice service other than Ooma's VoIP.