After leaving a voicemail OOMA Telo power cycles
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- Posts:2
- Joined:Sun Apr 04, 2010 1:44 pm
Anyone having this issue:
After you leave a voicemail the OOMA Telo power cycles?
-I am using the most updated Firmware 35452.
-I am not using a OOMA Telo Handset.
-Connection is Cable Modem > Router > OOMA Telo, I have also tried Cable Modem > OOMA.
-I have a 12Mbps/2Mbps upstream/downstream.
-A landline from AT&T is still connected to the OOMA Telo because I am in the process of waiting for a port of my number.
I first suspected my Panasonic phone but I tried it with a basic corded phone and still ran into this issue. Is this normal? Or is this a solution to an issue addressed in a previous version? Any help will be appreciated, Thanks.
EDIT:
I checked it again and it might not actually by a power cycle or it might be but I watched the OOMA Telo again and I noticed that when the voicemail message ends with the "Thank you for using the OOMA voicemail system" a few seconds after all the lights go out except the "1 and 2." Then all the lights go out for a second and the lights will illuminate following a power on sequence.
After you leave a voicemail the OOMA Telo power cycles?
-I am using the most updated Firmware 35452.
-I am not using a OOMA Telo Handset.
-Connection is Cable Modem > Router > OOMA Telo, I have also tried Cable Modem > OOMA.
-I have a 12Mbps/2Mbps upstream/downstream.
-A landline from AT&T is still connected to the OOMA Telo because I am in the process of waiting for a port of my number.
I first suspected my Panasonic phone but I tried it with a basic corded phone and still ran into this issue. Is this normal? Or is this a solution to an issue addressed in a previous version? Any help will be appreciated, Thanks.
EDIT:
I checked it again and it might not actually by a power cycle or it might be but I watched the OOMA Telo again and I noticed that when the voicemail message ends with the "Thank you for using the OOMA voicemail system" a few seconds after all the lights go out except the "1 and 2." Then all the lights go out for a second and the lights will illuminate following a power on sequence.
Last edited by shiznit742 on Sun Apr 04, 2010 5:04 pm, edited 2 times in total.
Re: After leaving a voicemail OOMA Telo power cycles
Make sure that the power connector is secure. If it's loose the speaker vibration might be enough to make it lose contact.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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- Posts:2
- Joined:Sun Apr 04, 2010 1:44 pm
Re: After leaving a voicemail OOMA Telo power cycles
I checked all the obvious causes so I don't think its as simple as a loose connector. I'm sure its not speaker vibration thats causing a loose connection also because after the power cycle I can play the recorded voicemails at the highest sound level for an extended amount of time without having any issues.