Code: Select all
Navigation Home Settings Network Advanced Device Information Status Ports Your ooma Network is Disconnected() Internet: Connected Ooma Core: Connecting, please wait... Phone Line: Disconnected Ooma Services Phone Setup: Your phone line is configured for the ooma network Second Line: Enabled Voice Mail: Enabled Home
I contacted OOMA support and they told me to reset the device, which I did (O held the OOMA tab down and unplug the power and plugged back and waited 30 seconds before releasing the tab).
I think I have the network set up properly, but just in case, I tried to put the OOMA directly to the cable modem (Comcast) and then put the Apple Airport Router after the OOMA. Same thing happens randomly, it seems to work fine for several days, maybe a week, then all of a sudden I see the red light. All this time the internet connection is fine (yes, I am sure I am connected to MY router, and I even tryed a wired connection to OOMA and the 'net works just fine).
I have another VOIP line (Gizmo) which always works, and I even unplugged that to avoind any conflict with OOMA and I still have these issues...
if I contact OOMA support, by they time they get back to me (several hours later) the OOMA works again, and when OOMA is dead, I cannot call them
please help! and many many thanks.