Ooma Down and Customer Service Phone Support Down also
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- Posts:5
- Joined:Thu Jun 17, 2010 2:48 pm
What is going on ? Ooma has been down here most of the day. Customer Service doesn't even ring - you just get "lines are busy". Nothing on the web site about any outages, so now I'm worried.
Anyone else having the same problem ?
Anyone else having the same problem ?
Re: Ooma Down and Customer Service Phone Support Down also
Hello,
Yes, we are currently experiencing technical difficulties with our
support lines. We are working actively to restore them.
Yes, we are currently experiencing technical difficulties with our
support lines. We are working actively to restore them.
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- Posts:5
- Joined:Thu Jun 17, 2010 2:48 pm
Re: Ooma Down and Customer Service Phone Support Down also
You say technical difficulties with the support lines, but are there also problems with service itself ?
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- Posts:2711
- Joined:Sat May 23, 2009 9:28 am
- Location:Atlanta, GA
Re: Ooma Down and Customer Service Phone Support Down also
Working fine here, if there was a widespread outage you would see a flurry (blizzard?) of posts, so it's likely a local issue with your ISP or your equipment.midwaybrit wrote:You say technical difficulties with the support lines, but are there also problems with service itself ?
Re: Ooma Down and Customer Service Phone Support Down also
Our support lines are back in operation.
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- Posts:5
- Joined:Thu Jun 17, 2010 2:48 pm
Re: Ooma Down and Customer Service Phone Support Down also
Well I don't get it, tried re-booting everything, still no service
Re: Ooma Down and Customer Service Phone Support Down also
Does your ISP modem show that you are online?
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- Posts:5
- Joined:Thu Jun 17, 2010 2:48 pm
Re: Ooma Down and Customer Service Phone Support Down also
Yes everything is online and working fine EXCEPT Ooma, I have rebooted everything, there is nothing left to do.... HELP !
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- Posts:2711
- Joined:Sat May 23, 2009 9:28 am
- Location:Atlanta, GA
Re: Ooma Down and Customer Service Phone Support Down also
Not much anyone here can offer for suggestions without knowing something about your setup, what kind of Ooma unit you have, what the lights on the Ooma device are displaying, etc.midwaybrit wrote:Yes everything is online and working fine EXCEPT Ooma, I have rebooted everything, there is nothing left to do.... HELP !
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- Posts:5
- Joined:Thu Jun 17, 2010 2:48 pm
Re: Ooma Down and Customer Service Phone Support Down also
I have the hub and scout, have the top 4 lights on constant.