Scargo, no need to apologise. ive done my far share of "venting" on these forums
I completely agree about the out of box expectations i too was disappointed and am very surprised they focused on trying to release bluetooth support instead of working on this basic function first, if you look at past forum posts in this thread you can see my complains about it. but i have come to realise that they are doing the best they can, they are not a "microsoft" giant type company, they move at the best pace they can and at the same time trying to release new features for us. try getting companies like comcast/cox/rogers/att/magicjack to listen to your problems, and actually fix them. funny thing is, i was pretty happy with magicjack, what won me over to ooma was the ability to port my phone number (i am very attached to this number, lol) the magicjack support said in oct 09 that porting would be released in the next month, i talked to them in nov 09, they said no later then dec 14 09, contacted them right after xmas, they said the first week of the new year.. at that point i told them to go pound sand and i put the magicjack in the trashcan and never looked back. and for the heck of it i just checked out there website, they still say "feature coming soon" and to note magicjack SHUTDOWN their forums over a year ago, they didnt want to have to deal with customer interaction!
Ooma on the other hand, you tell them there are problems, they fix it relativity quickly, and always listen, the forums are open to all, and they have a forum area setup for suggested features.. and so far ive seen alot of them implemented over the years. I may be a relativity new customer, but so far, my experience has been very pleasant.
the firmware version you stated is the same one i have, as far as i know that is the latest version.
scargo wrote:Hi Phil, Thanks for the quick reply. Sorry if I was venting in my last post. I would just love for things to work right ,out of the box and beat my expectations. Well I'm glad to hear it will be fixed soon I have a small business and call waiting caller ID is pretty important to me. That idea with your cell phone is a good one. I might try that. Anywho Thank You again. Oh one last question was the version number I listed the correct number?