"Incoming" call outage seemingly fixed
"Incoming" call outage fixed in Seattle area.
Re: "Incoming" call outage seemingly fixed
Still not working here in Charlotte...Did you reboot your Ooma?
Re: "Incoming" call outage seemingly fixed
Didn't have to reboot. 2 other Ooma friends didn't either.
Re: "Incoming" call outage seemingly fixed
Incoming call to (330) at 7:50 am EST worked! Did not reboot ooma. Let's hope the "fast busy" glitched is now fixed. Thank you Ooma support team.
Re: "Incoming" call outage seemingly fixed
I'm still having problems here in metro Atlanta (404 area code).
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- Joined:Tue Jan 20, 2009 7:55 am
Re: "Incoming" call outage seemingly fixed
Still out in Durham NC
Re: "Incoming" call outage seemingly fixed
I'm also still having the exact same problem here in Charlotte, NC. Can receive incoming calls from Verizon Wireless, but CANNOT receive incoming calls from landline providers AT&T and Windstream. Also just tried from AT&T Wireless and no go.
Re: "Incoming" call outage seemingly fixed
From ooma service status:
8/17/2010 11:30PM Pacific: Our carrier partner has resolved call routing issues. Normal service should be restored to all affected customers. If you are still experiencing inbound calling issues, please contact our customer support.
I think twitter feed should go out about the fix too but hasn't yet. Next time maybe use the right one (ooma status) vs the general ooma twitter account.
8/17/2010 11:30PM Pacific: Our carrier partner has resolved call routing issues. Normal service should be restored to all affected customers. If you are still experiencing inbound calling issues, please contact our customer support.
I think twitter feed should go out about the fix too but hasn't yet. Next time maybe use the right one (ooma status) vs the general ooma twitter account.
Re: "Incoming" call outage seemingly fixed
Not fixed in PA, 610 area code as of 8/19 10:17 AM, has been ongoing for two days. All incoming calls are routed to Ooma.
- southsound
- Posts:3519
- Joined:Fri Feb 06, 2009 11:31 am
- Location:Harstine Island, WA
Re: "Incoming" call outage seemingly fixed
Is the little envelope on your system illuminated? This would mean that your ooma is in Do Not Disturb and all calls are sent to voicemail. If there are no lights, you might want to check the volume know on the side (if a white hub) or the little "sun" button, center of top row (if the black Telo)Cheyenne wrote:Not fixed in PA, 610 area code as of 8/19 10:17 AM, has been ongoing for two days. All incoming calls are routed to Ooma.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.