Portal has all sorts of issues after number port
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- Posts:6
- Joined:Tue Jan 12, 2010 11:12 pm
I ported a number last week. Now most everything I do in the portal throws some sort of error. Help!
Re: Portal has all sorts of issues after number port
Hello,
Tried using Firefox browser? Cleared cache,temp, & cookies?
Are you seeing "We're Sorry..." page error?
Tried using Firefox browser? Cleared cache,temp, & cookies?
Are you seeing "We're Sorry..." page error?
Re: Portal has all sorts of issues after number port
If you had a temp number, are you using your ported in number to login to my ooma? (same password)
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- Posts:6
- Joined:Tue Jan 12, 2010 11:12 pm
Re: Portal has all sorts of issues after number port
Hello ntoy,ntoy wrote:Hello,
Tried using Firefox browser? Cleared cache,temp, & cookies?
Are you seeing "We're Sorry..." page error?
I have used firefox and I have cleared everything (cookies,cache, etc).
Let me be more clear in my problem. Anytime I try to persist a change, I get errors. For example, if I try to turn call forwarding off, I get an error saying:
If I try to add a number to the blacklist I get:Please Check out following fields
- There was a problem saving your call forwarding preferences
That is just two examples.Service temporarily unavailable. Please try again.
Last edited by sandman_a_c on Thu Aug 19, 2010 12:49 pm, edited 1 time in total.
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- Posts:6
- Joined:Tue Jan 12, 2010 11:12 pm
Re: Portal has all sorts of issues after number port
Hello lbmofo,lbmofo wrote:If you had a temp number, are you using your ported in number to login to my ooma? (same password)
I have 2 numbers. I have tried logging in with my new ported number, as well as with the other active number. I get the same results.
Re: Portal has all sorts of issues after number port
I am having problems logging in as of last night also. I also am in the process of porting my number but it isn't supposed to be done until Sept. 2nd. I have tried logging in with both old and new numbers. The temp number gives me the following at the login page.
We're sorry, there was a problem processing the page.
If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum.
Send E-mail E-mail a report to Ooma
My ported number gives me:
Incorrect phone number or password, please try again.
What is up?
Thanks!
We're sorry, there was a problem processing the page.
If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum.
Send E-mail E-mail a report to Ooma
My ported number gives me:
Incorrect phone number or password, please try again.
What is up?
Thanks!
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- Posts:6
- Joined:Tue Jan 12, 2010 11:12 pm
Re: Portal has all sorts of issues after number port
New issue today. I click on preferences and now I get sent to an error page:
Title: We're sorry, but something went wrong (500)
Body:
We're sorry, there was a problem processing the page.
If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum.
Send E-mail E-mail a report to Ooma