International Calling Problem
I am a new premier member and purchased the international bundle, which appears in my feature subscriptions box. When I tried to place my first International call last light I got a message that I had zero prepaid credits and the line disconnected. I had to use my landline and a much more expensive service to make the call. What went wrong?
Last edited by pixs on Thu Sep 02, 2010 8:48 am, edited 2 times in total.
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ntoy
Re: International Calling Problem
Hello,
Looks like it was cancelled for some reason by our sales dept.
You can contact our sales dept or purchase or log into My Ooma.
Looks like it was cancelled for some reason by our sales dept.
You can contact our sales dept or purchase or log into My Ooma.
Re: International Calling Problem
I found out that your international bundle does not include calling to mobile numbers in France. As a premier member, to call a mobile number in France, do I need to pay $9.99 per month for premier PLUS, $9.99 bulk rate, PLUS, purchase prepaid minutes to get a rate of $0.16 per minute? A total of $20 per month plus $ 0.16 per minute. Is that correct?