Help with Porting number

[tonymena]

I am helping Alicia Flamenco to set up her porting number process, I filled out the aplication form, entered the credict card correctly, her phone is 509542 xxxx and at the end I got this message "There was a problem processing your order. Please contact Ooma Support for more information".
can any body from ooma email me through the email on her account, what the problem is, please. Please.

Joaquin Mena

[lbmofo]

I remember having similar problems while helping a friend, had to clear his browser's cookies to go further in submitting the port request.