My Caller ID on there phone is incorrect!!??
My first Ooma Hub set up 7/28 still shows "Ooma Inc". My newest hub was set up 9/10 and is showing my name correctly as of today.
Re: My Caller ID on there phone is incorrect!!??
Is this looking up tnid.org? tnid.org only shows my state for callerid but outgoing callerid does show the correct name when calling other carriers such as Verizon, Comcast, Vonage (of course, ooma to ooma outgoing callerid always reflects the name in the account setting).pinan wrote:My first Ooma Hub set up 7/28 still shows "Ooma Inc". My newest hub was set up 9/10 and is showing my name correctly as of today.
Re: My Caller ID on there phone is incorrect!!??
Yes. Checking weekly or so, the one that is correct now, was not last week. So that is newly working. Calling other networks seems to have like results so far.lbmofo wrote:Is this looking up tnid.org?
Re: My Caller ID on there phone is incorrect!!??
BTW, for them Verizon cheap Bahhh S Turds, non of their wireless customers have proper outgoing callerid. They all say "wireless" or something else like the state and never the correct name. I suppose the only way to get outgoing callerid to work with them is to a port number into them. Verizon sucks.Davesworld wrote:That's a pretty fast insertion time.lbmofo wrote:For the family cell lines, I've modified a name or 2 a couple of times in the past (with AT&T account web interface), the callerid name reflected my updates a day or 2 later (tested calling landline & ooma).Davesworld wrote:Does the CNAM actually change whenever you do that?
Re: My Caller ID on there phone is incorrect!!??
This is the same issue for me as well. I have had Ooma since 7/09 and the name that shows for my number on other people's phones (outgoing from Ooma) is not my name. It is a stranger's name. It is the same on tnid.com. - it is wrong. I reported this to Ooma a long time ago (over a year ago I think), but my friends continue to see a completely different name. How to I get this updated to my name?
"Unknown" or "Unavaiable" would be better than someone else's name!
"Unknown" or "Unavaiable" would be better than someone else's name!
- Davesworld
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Re: My Caller ID on there phone is incorrect!!??
I see all of my non ooma numbers on TNID but all ooma numbers still show up as Ooma Inc. Still TNID is one of the sites I have bookmarked under Communications.pinan wrote:Yes. Checking weekly or so, the one that is correct now, was not last week. So that is newly working. Calling other networks seems to have like results so far.lbmofo wrote:Is this looking up tnid.org?
Re: My Caller ID on there phone is incorrect!!??
I installed the ooma box last night and realized that the billing name would be used as the caller id name since there were no other option under the installation for it so I used the support email option to correct the caller id name within the hour.
Today, I called my own landline from the ooma box and it showed the label I requested last night so it was an easy fix. The support system is working pretty good this week so maybe contact them again?
Today, I called my own landline from the ooma box and it showed the label I requested last night so it was an easy fix. The support system is working pretty good this week so maybe contact them again?