Voice Mail Not Working?

Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here.
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gvaisey52
Posts:10
Joined:Wed Nov 24, 2010 6:32 pm
Location:Rochester, NY * USA
Voice Mail Not Working?

Post by gvaisey52 » Tue Nov 30, 2010 7:16 pm

Anyone else having VM problems?

When I call in from my cell phone I go into VM and leave a message but the dashboard or VM indicators all show no messages.

Any ideas?
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murphy
Posts:7554
Joined:Tue Jan 27, 2009 12:49 pm
Location:Pennsylvania

Re: Voice Mail Not Working?

Post by murphy » Wed Dec 01, 2010 4:15 am

gvaisey52 wrote:Anyone else having VM problems?

When I call in from my cell phone I go into VM and leave a message but the dashboard or VM indicators all show no messages.

Any ideas?
Any chance that you are ending that call by pressing an asterisk (*)?
That would end the call and delete the message that you just left.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
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ntoy

Re: Voice Mail Not Working?

Post by ntoy » Wed Dec 01, 2010 8:56 am

Hello,

Already tried powering off the telo for a couple of minutes & powering back up?
Also, any firewalls/security enabled?
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