Stay informed with the latest ooma feature updates and service status. Note: New Topics cannot be created in this forum.
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oomg
- Posts:593
- Joined:Fri Feb 20, 2009 3:59 am
- Location:SoCal -- L.A.
Re: ooma Service Status
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by oomg » Tue Apr 14, 2009 8:51 pm
Mr AMoomavision wrote:I'm in the the So Ca area with no service for two days as well
Any info on this area??
O.K. I'm also in SoCal... in the hills near Angeles Crest. I have AT&T DSL. My system was down for a few hours and automatically rebooted when service was restored. Everythng seems to be working fine. Based on a few other comments I have seen, others here in SoCal are also working.
Tell us more about your system and connections. There are some very sharp people here who just may be able to help resolve the problem.
oomg
oomg -- Voice Over Internet Person
I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.
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Dennis P
- Ooma Moderator
- Posts:1858
- Joined:Fri Apr 25, 2008 9:09 am
- Location:Palo Alto, CA
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Contact:
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by Dennis P » Tue Apr 14, 2009 10:14 pm
The first thing to do is eliminate the wiring as a variable. If you can, please relocate the Scout so that it is adjacent to the Hub and use a short phone cable to connect the WALL port of the Hub (you may need to use a splitter if you have a phone line plugged into the Hub) to the WALL port of the Scout. If the Scout doesn't come up in that scenario, then there is possibly a hardware problem with the Hub or the Scout, or both.
DeadEyeDave wrote:Thanks Murphy but I already did that. All wiring is exactly as it was when the Scout was working. Any other ideas?
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chunk73
- Posts:26
- Joined:Mon Jan 12, 2009 8:34 am
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by chunk73 » Wed Apr 15, 2009 2:26 am
Down again this Wednesday morning in Fairfield, CT. I hope Monday doesnt repeat itself today.
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eibook
- Posts:6
- Joined:Mon Mar 16, 2009 7:52 am
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by eibook » Wed Apr 15, 2009 2:35 am
Down in Buffalo, NY as well.
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daet
- Posts:359
- Joined:Sat Apr 11, 2009 5:21 am
- Location:Metairie, LA
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by daet » Wed Apr 15, 2009 2:36 am
I can confirm that service is down in New Orleans, CT as of 5:30 AM on April 15. Repeat of Monday?
chunk73 wrote:Down again this Wednesday morning in Fairfield, CT. I hope Monday doesnt repeat itself today.
Ooma customer since April 2009
Ooma equipment: Hub ; Telo + 4 handsets
Ooma service: Annual Premier subscription
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yuetan
- Posts:4
- Joined:Mon Mar 30, 2009 5:07 am
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by yuetan » Wed Apr 15, 2009 2:38 am
Down again mid-Hudson area, NY again 6:37 am. I did power-cycled and it doesn't work.
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frenchcamp49er
- Posts:167
- Joined:Thu Jan 08, 2009 8:42 pm
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by frenchcamp49er » Wed Apr 15, 2009 2:39 am
Flashing red with 1 & 2 buttons lit up in CA.
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)
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vegasbartender
- Posts:1
- Joined:Wed Apr 15, 2009 2:44 am
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by vegasbartender » Wed Apr 15, 2009 2:46 am
frenchcamp49er wrote:Flashing red with 1 & 2 buttons lit up in CA.
Same here in Las Vegas NV.
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sanityvortex
- Posts:1
- Joined:Wed Apr 15, 2009 2:45 am
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by sanityvortex » Wed Apr 15, 2009 2:47 am
APRIL 15TH SERVICE IS DOWN AGAIN. SINCE 6:30AM EST IN FL.
Attempted several reboots.
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poyfather
- Posts:1
- Joined:Wed Apr 15, 2009 2:47 am
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by poyfather » Wed Apr 15, 2009 2:48 am
same here as well in Austin, TX.
