Droid2 App doesn't work
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- Posts:6
- Joined:Thu Jan 06, 2011 3:29 pm
So I was pretty excited to see the app annouced at CES this morning. I went out and paid the 9.99 for it.
Installed it, not working. Spent almost 2 hours on the phone with tech support and they were no help. Then I get an email saying they are still working on it but don't see a problem.
Really?
Anyone know how to make it work? Using it on wifi with phone mode off...error is "call failed, network disconnected"
Again, really, I am on line and can surf sites. How can I be disconnected.
Lastly while I am griping. I was told by techsupport that I cannot use my scout number that I have to use my main number? How good is that? I need to be able to use my second line and what difference would it make anyway?
Please Ooma, fix this or send me 9.99
RollingRock
Installed it, not working. Spent almost 2 hours on the phone with tech support and they were no help. Then I get an email saying they are still working on it but don't see a problem.
Really?
Anyone know how to make it work? Using it on wifi with phone mode off...error is "call failed, network disconnected"
Again, really, I am on line and can surf sites. How can I be disconnected.
Lastly while I am griping. I was told by techsupport that I cannot use my scout number that I have to use my main number? How good is that? I need to be able to use my second line and what difference would it make anyway?
Please Ooma, fix this or send me 9.99
RollingRock
Re: Droid2 App doesn't work
Yes, seems like you can only use your main number: viewtopic.php?t=8387#p59015
Re: Droid2 App doesn't work
The message "call failed, network disconnected", in my case required me to regenerate the password and re-enter it. I am also upset with the primary caller ID showing up when using the instant line second number. I wonder if there is a work around, such as the google number with the telo?
Chris
Chris
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- Posts:6
- Joined:Thu Jan 06, 2011 3:29 pm
Re: Droid2 App doesn't work
Chris, thanks for your post, what did you mean by regenerate your password? You mean you also changed it on on your ooma device and scout?
Thanks
RR
Thanks
RR
Re: Droid2 App doesn't work
Go here: https://my.ooma.com/mobile enable Ooma Mobile and generate password. You need to write it down because it won't show you what it is next time you visit. And the username is your main phone number with 1 in front of it.rollingrock wrote:what did you mean by regenerate your password?
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- Posts:6
- Joined:Thu Jan 06, 2011 3:29 pm
Re: Droid2 App doesn't work
PLEASE PLEASE PLEASE get this note about these steps to the call center. They had no idea you had to do this nor was it brought up.lbmofo wrote:Go here: https://my.ooma.com/mobile enable Ooma Mobile and generate password. You need to write it down because it won't show you what it is next time you visit. And the username is your main phone number with 1 in front of it.rollingrock wrote:what did you mean by regenerate your password?
Thank you ibmofo.
Re: Droid2 App doesn't work
I'll let ntoy know via email.
CS should know what's in the FAQ.... https://www.ooma.com/support/knowledgeb ... mobile-faq
Go figure.
CS should know what's in the FAQ.... https://www.ooma.com/support/knowledgeb ... mobile-faq
Go figure.
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- Posts:6
- Joined:Thu Jan 06, 2011 3:29 pm
Re: Droid2 App doesn't work
What would be your work around to have my scout number (my business line) work from the droid?lbmofo wrote:I'll let ntoy know via email.
Re: Droid2 App doesn't work
That one, I haven't heard of any work around.rollingrock wrote:What would be your work around to have my scout number (my business line) work from the droid?
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- Posts:6
- Joined:Thu Jan 06, 2011 3:29 pm
Re: Droid2 App doesn't work
google voice?lbmofo wrote:That one, I haven't heard of any work around.rollingrock wrote:What would be your work around to have my scout number (my business line) work from the droid?