ooma Mobile iPhone Installation and Failure

[irnaggie]

ntoy : i have the crash logs zipped up and ready to deliver, but don't see how to add an attachment via the forum email service. what email address should i use to get them to you?

scoutconner : good thinking, but my phone's not jailbroken. i just don't have the stomach for it .

[ntoy]

ntoy : i have the crash logs zipped up and ready to deliver, but don't see how to add an attachment via the forum email service. what email address should i use to get them to you?

scoutconner : good thinking, but my phone's not jailbroken. i just don't have the stomach for it .

irnaggie - Sorry about that. Send me a personal message & I will reply back to you. Thanks!

[dbredbeck]

I am having the same issue with a non- jailbroken 3G phone. When I reinstalled from iTunes, the phone had a blue welcome pop up then an application crash.

I think it is an application issue. How can I go get back to the working v2?

[ajw522]

I just upgraded to v3 as well and it crashes right after reaching the Initialization screen...using iPhone 4 on iOS 4.1

[bcantana]

I have the same issue. IPhone 3GS, 4.2 iOS. OOMA app worked perfectly before new version, after new version it crashes on startup. GET THIS FIXED OOMA!

Fortunately I did not upgrade the app on my wife's IPhone so we at least have one working app to use.

[PetalumaRealtor]

After reading this thread, I checked my iphone4 in which the ooma app updated a couple of days ago. It would not load. It begins to load and within a second it goes away. The update is faulty.

[ajw522]

Ooma needs to patch this fast. There are lots of angry reviewers on the app store giving the Ooma app terrible reviews.

[dlong]

Wierd because the ooma mobile app works just fine here with not one single crash. The mobile app updated 3.0 via the app store itself. I hope ooma gets this resolved. And can't wait to see ooma implement the mobile app 'receive calls'.

[ntoy]

Hello,

I appreciate the crashlogs that were sent to us. Our developers were able to identify the issue & are working aggressively on a fix. I'll keep you posted.

Thanks for your patience!

[ajw522]

Wierd because the ooma mobile app works just fine here with not one single crash. The mobile app updated 3.0 via the app store itself. I hope ooma gets this resolved. And can't wait to see ooma implement the mobile app 'receive calls'.

I can't wait for that either! It would be SO convenient to be able to receive calls! Soon please Ooma