Voicemail when internet is down.
When ooma telo is unplugged or the internet connection is down calls aren't going to voice mail. I just get a busy signal.
Re: Voicemail when internet is down.
Hello,
I show your account with basic service. This feature is part of premier services.
I show your account with basic service. This feature is part of premier services.
Re: Voicemail when internet is down.
ntoy, call forwarding during network outage is Premier but without any forward, normal Ooma voicemail should kick in when the ooma box is offline even for basic service right?
viewtopic.php?f=6&t=9201&start=10#p64257
viewtopic.php?f=6&t=9201&start=10#p64257
Re: Voicemail when internet is down.
lbmofo wrote:ntoy, call forwarding during network outage is Premier but without any forward, normal Ooma voicemail should kick in when the ooma box is offline even for basic service right?
viewtopic.php?f=6&t=9201&start=10#p64257
Yes, this is correct. Could be a carrier routing issue. Customer should contact our support line.
Re: Voicemail when internet is down.
Contacte support. Internet must be down 10 to 15 min before calls will start going to voicemail. I disconnected telo for 15 mins and call are going to voicemail.