unable to place calls to cell phones
Hello,
My telo had been working fine for several months, but now I can't complete any calls to cell phones. Or at least the 4 different ones I've tried in the past week. I get, 'Sorry, but your call cannot be completed.'
Any ideas out there?
Thanks,
Amy
My telo had been working fine for several months, but now I can't complete any calls to cell phones. Or at least the 4 different ones I've tried in the past week. I get, 'Sorry, but your call cannot be completed.'
Any ideas out there?
Thanks,
Amy
Re: unable to place calls to cell phones
A follow up, in case this information is useful to anyone... customer care said I should try waiting on the line past the error message to see what happens and to my surprise, after the error message telling me the call cannot be completed, the call WAS completed! Ooma support said it's an unnecessary error message from AT&T's side.
Ooma comes through after all!
Ooma comes through after all!
-
- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: unable to place calls to cell phones
amibelle:
Thanks for the info, it's one to remember.
Thanks for the info, it's one to remember.
Re: unable to place calls to cell phones
Huh!? me too - Ive had this happen and hung up. Thanks!
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier
Re: unable to place calls to cell phones
Why the error msg though?
Re: unable to place calls to cell phones
lbmofo: good question, it would be interesting to know what's not being recognized on AT&T's end.