Call forwarding to my cell phone allows for ringing of incoming calls only when cell phone is turned on. When cell phone is turned off, and I use the multi-ring feature from Ooma, all incoming calls go directly to voicemail. I currently have the basic service level, and nothing seems to show up.
Does anyone have any advice on how to get my Ooma up and running? I just purchased it less than a week ago. Thanks!
You see no VMs here?
As for turning off your cell phone, when you multi-ring your cell phone, your cell phone's VM picking up equals you picking up so go into my.ooma.com and right under the multi-ring configuration, turn on "Require key press.." That way, even if your cell phone VM picks up, your home phone will continue to ring.