Caller ID
Its been about two weeks now since I've started my Ooma service.
Checked out my CID calling my copper line and my cell phones. This is a new number and I am not porting any numbers to the new Ooma number. The "status" page shows my new number and name for CID.
Noticed that on my copper line the CID comes up as "Oooma, Inc" and on my cell phones (AT&T) as just a telephone number with no name.
I placed a call regarding said issue to Oooma support. They were friendly but didn't tell me when I would see the new CID come up other than just telling me that it takes a bit of time for the DB's to get updated.
Just curious how long I will need to wait for the CID name to show up when I dial out from the Oooma line?
Checked out my CID calling my copper line and my cell phones. This is a new number and I am not porting any numbers to the new Ooma number. The "status" page shows my new number and name for CID.
Noticed that on my copper line the CID comes up as "Oooma, Inc" and on my cell phones (AT&T) as just a telephone number with no name.
I placed a call regarding said issue to Oooma support. They were friendly but didn't tell me when I would see the new CID come up other than just telling me that it takes a bit of time for the DB's to get updated.
Just curious how long I will need to wait for the CID name to show up when I dial out from the Oooma line?
Pete
Automator
Automator
Re: Caller ID
This article will provide you more info regarding outbound caller ID. Hope this helps.
http://ooma.custhelp.com/app/answers/detail/a_id/94
http://ooma.custhelp.com/app/answers/detail/a_id/94
Re: Caller ID
Mine took half a year.
Re: Caller ID
MONTHS. I think it was about a half year for me too
Ooma Hub customer since January 2010
Telo2 upgrade (hub retired) October 2016
Service Level: Core
Telo2 upgrade (hub retired) October 2016
Service Level: Core