Very Low Sound On Voicemail
Pressing the speaker button will cycle through the different volume settings.
Re: Very Low Sound On Voicemail
You tap the button.
The Ooma symbol will flash red.
The volume level will be announced over the speaker.
They range from off, 1, 2, 3, 4, off
The Ooma symbol will flash red.
The volume level will be announced over the speaker.
They range from off, 1, 2, 3, 4, off
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: Very Low Sound On Voicemail
I tapped the button, and the logo flashed red, but nothing was announced over the speaker, and I still can't hear anything.
Re: Very Low Sound On Voicemail
I have the same problem. However I discovered that if I tap the VM play button and then tap the volume button, I get the sound count. But only until the VM lady stops speaking. Then no more volume sound.zgolfin16 wrote:I tapped the button, and the logo flashed red, but nothing was announced over the speaker, and I still can't hear anything.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Re: Very Low Sound On Voicemail
Try after a reboot.kdmc69 wrote:I have the same problem. However I discovered that if I tap the VM play button and then tap the volume button, I get the sound count. But only until the VM lady stops speaking. Then no more volume sound.zgolfin16 wrote:I tapped the button, and the logo flashed red, but nothing was announced over the speaker, and I still can't hear anything.
Re: Very Low Sound On Voicemail
Yes, it does work again after a reboot. But, this is the second time in a week that the sound has disappeared.lbmofo wrote:Try after a reboot.kdmc69 wrote:I have the same problem. However I discovered that if I tap the VM play button and then tap the volume button, I get the sound count. But only until the VM lady stops speaking. Then no more volume sound.zgolfin16 wrote:I tapped the button, and the logo flashed red, but nothing was announced over the speaker, and I still can't hear anything.
Just wondering what might be causing it. It has not affected the operation of the Telo. It keeps on purring away.
Ooma Customer Since: August 2008
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Ooma Equipment: 2 Telos + 2 HD2 Handsets
Ooma Service: Premier
Amped AC 1750 Router
TWC ->Router -> Telo1
TWC ->Router -> Telo2
Re: Very Low Sound On Voicemail
It happened to me once so I knew rebooting would solve the issue. Not sure why this is happening but I reported it to the Ooma team.
Re: Very Low Sound On Voicemail
My volume is unacceptable. The voice prompts are set at 4 and could be louder but the voicemail is nearly inaudible. My Ooma is less than a week old and has the latest firmware. I do not have landline integration. I have not ported my landline.
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- Joined:Mon Nov 08, 2010 4:41 pm
Re: Very Low Sound On Voicemail
I would take my Ooma device back to the place of purchase for exchange. After you obtain your replacement Ooma Device, you have to contact Ooma Customer Service to have them transfer devices in your My Ooma account.Paul52 wrote:My volume is unacceptable. The voice prompts are set at 4 and could be louder but the voicemail is nearly inaudible. My Ooma is less than a week old and has the latest firmware. I do not have landline integration. I have not ported my landline.
Or contact Ooma Customer Service and have them send you a replacement Ooma device. Shipping is prepaid both ways and all you have to do is plug in the replacement device because it comes already setup in your account.
Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
Re: Very Low Sound On Voicemail
The sound level should be fine once your number is ported, at least that was my experience.Paul52 wrote:My volume is unacceptable. I have not ported my landline.