My Ooma Telo does not have a "wall" jack
We'll see if one of the mods will shed some light.
Re: My Ooma Telo does not have a "wall" jack
My Telo is 110-0102-202 rev A. Purchased from Amazon in May 2010.njarif wrote:On the bottom of the Telo, there is a label with P/N: 110-0106-100 and next to the Activation code there is label "Revision A". Can any one with a Telo that has a wall jack tell me the P/N and Revison code on their unit?
Thanks
Re: My Ooma Telo does not have a "wall" jack
Now why would you assume that? Changes, yes, obviously. Improvements? Perhaps, if among "improvements" you count changes intended only to make it cheaper to manufacture. But I agree with you that "landline integration" was never a particularly useful feature and would be missed very little.southsound wrote:I would assume that there are some hardware improvements in the new box
Of course, if this is an intentional cheapening of the product, they should have changed the manual and the advertising.
Re: My Ooma Telo does not have a "wall" jack
My Ooma Telo, also purchased recently from Amazon, does not have a wall jack.
Clearly this is an "improvement" in the form of cost reduction. Or maybe it is an upgrade? Wait, it's a new feature!
I was deeply puzzled by the documentation involving porting procedures, but since I am porting from Vonage (in progress) and I already have my Vonage account forwarded to my Ooma temporary number, it is a moot issue for me.
It might be a wise move to update the product documentation to reflect this new "feature".
As a former tech writer myself I can suggest starting by highlighting the references to the Wall jack and then using the famous cut function so loved by tech writers everywhere. On a Mac it's Command-X and on Winders it's Control-X.
Clearly this is an "improvement" in the form of cost reduction. Or maybe it is an upgrade? Wait, it's a new feature!
I was deeply puzzled by the documentation involving porting procedures, but since I am porting from Vonage (in progress) and I already have my Vonage account forwarded to my Ooma temporary number, it is a moot issue for me.
It might be a wise move to update the product documentation to reflect this new "feature".
As a former tech writer myself I can suggest starting by highlighting the references to the Wall jack and then using the famous cut function so loved by tech writers everywhere. On a Mac it's Command-X and on Winders it's Control-X.
Re: My Ooma Telo does not have a "wall" jack
Clearly a part of the intent must be to reduce the manufacturing cost of the Telo -- to cheapen it a little.
As an engineer, I can't disapprove. As a Telo customer, I don't disapprove either. I'm one of many who always thought the landline integration feature was basically useless; probably I also said so; can't remember! But many have said that landline integration causes problems and ought to be eliminated.
Besides, I have seen several threads here from people seeking help, when their trouble was caused by using the WALL connector when they should have used the PHONE connector; usually when attempting to connect their house's telephone wiring to the Telo. Eliminating the WALL connector will make using the product less confusing for many people whose skills are in other areas.
Of course they should have changed the documentation, and maybe renamed the box slightly, say "Telo II" or something. Not doing so was a slip-up.
As an engineer, I can't disapprove. As a Telo customer, I don't disapprove either. I'm one of many who always thought the landline integration feature was basically useless; probably I also said so; can't remember! But many have said that landline integration causes problems and ought to be eliminated.
Besides, I have seen several threads here from people seeking help, when their trouble was caused by using the WALL connector when they should have used the PHONE connector; usually when attempting to connect their house's telephone wiring to the Telo. Eliminating the WALL connector will make using the product less confusing for many people whose skills are in other areas.
Of course they should have changed the documentation, and maybe renamed the box slightly, say "Telo II" or something. Not doing so was a slip-up.
Re: My Ooma Telo does not have a "wall" jack
I like the way you put thatnn5i wrote:will make using the product less confusing for many people whose skills are in other areas.
Re: My Ooma Telo does not have a "wall" jack
My friends say I've mellowed with age. Not sure SouthSound would concur -- but he hadn't the happiness to know my earlier self.Hollywood wrote:I like the way you put thatnn5i wrote:will make using the product less confusing for many people whose skills are in other areas.
Last edited by nn5i on Thu May 05, 2011 9:09 am, edited 1 time in total.
Re: My Ooma Telo does not have a "wall" jack
Handbags, sneakers, and now OOMA (Knockoffs from some far away place in the east)?njarif wrote:Just purchased new Ooma Telo from Amazon and got it Apr 27 2011. I noticed that it came with "Phone" jack only and no "wall" jack as depicted in the documentation. Did I get an older model? Should I return it since I will not be able to use landline integration as a backup?
Thanks
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier
- southsound
- Posts:3519
- Joined:Fri Feb 06, 2009 11:31 am
- Location:Harstine Island, WA
Re: My Ooma Telo does not have a "wall" jack
No, I fully understand. Many on the forum know that I had a raging drug problem in my past - I was an IV amphetamine user and have a clean date of October, 1972. The pain that caused me to use in those days came out in other ways when I stopped using. Anger and attitude were my solution to everything. If you saw me on the street you would cross over to avoid having to engage me. About 10 years ago I got fully involved with a great 12-step recovery program and am no longer the person I was. I'm still a work in progress but I have definitely changed for the better. Although I occasionally chide Carl, I count him among my favorite forum friends.nn5i wrote:My friends say I've mellowed with age. Not sure SouthSound would concur -- but he didn't have the happiness to know my earlier self.
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.
Re: My Ooma Telo does not have a "wall" jack
Why, thank you, Robin. That goes both ways.southsound wrote:Although I occasionally chide Carl, I count him among my favorite forum friends.