My voicemail 2.0 upgrade was a flop also. We still haven't gotten around to re-recording a voicemail message that was deleted with the new upgrade.
Quote below: From https://my.ooma.com/vm_upgrade
Ooma Voicemail 2.0 Upgrade
Get ready to move to Ooma Voicemail 2.0! In the next few months we're going to be upgrading all voicemail accounts to Ooma Voicemail 2.0. Here's the info you need for a smooth transition:
What's new in Ooma Voicemail 2.0?
Most improvements today are under the hood, but here are some of the benefits you'll see:
•Expanded server capacity for faster voicemail retrieval
•Optimized voice prompts for speedy message management
•Future access to new features and new My Ooma settings
What happens to my existing voicemail greetings and messages?
Any names or personal greetings you have recorded will automatically be transferred to the new voicemail system.
Your existing voicemail messages will be archived for access in My Ooma. You'll be able to play, manage and download your archived messages until January 31st, 2012.
How do I upgrade?
To upgrade to the new system immediately, click on the Upgrade me now! button below. After entering your voicemail PIN, we'll migrate your voicemail account to the new system. Afterwards, you'll be ready to start receiving voicemails on the new system.
Want more info? Click here to check out the complete FAQ.
Congratulations, you're using Ooma Voicemail 2.0!
Go to your Inbox
End of Quote:
After clicking on "Go to you Inbox" at the bottom of the page at https://my.ooma.com/vm_upgrade
, I found some lost Voicemails that I couldn't find and though was gone forever, located in the trash can, that I had wanted to save.