New Ooma Voicemail Upgrade Ready
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
Re: New Ooma Voicemail Upgrade Ready
That unfortunately is normal. The old email is still archived until the end of January.justme wrote:I just made the upgrade but lost all the Voicemail I had.
I also losted a folder I had made that had Voicemail in it.
Re: New Ooma Voicemail Upgrade Ready
Well that is only good if they restore it for me because I will not see it otherwise.Morac wrote:That unfortunately is normal. The old email is still archived until the end of January.justme wrote:I just made the upgrade but lost all the Voicemail I had.
I also losted a folder I had made that had Voicemail in it.
They need to have a pop up or something saying things about folders you made and also about the PIN number.
How many numbers can be used for the PIN number and if you want to change the PIN number how do you change it because I sure can't find it anywhere.
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- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: New Ooma Voicemail Upgrade Ready
Access My Ooma: https://my.ooma.com/inboxjustme wrote:Well that is only good if they restore it for me because I will not see it otherwise.Morac wrote:That unfortunately is normal. The old email is still archived until the end of January.justme wrote:I just made the upgrade but lost all the Voicemail I had.
I also losted a folder I had made that had Voicemail in it.
They need to have a pop up or something saying things about folders you made and also about the PIN number.
How many numbers can be used for the PIN number and if you want to change the PIN number how do you change it because I sure can't find it anywhere.
Go to the right of "Voicemail / INBOX" and click on "View Archived Messages".
For the Voicemail pin:
Click on : https://my.ooma.com/voicemail
More information at: https://www.ooma.com/app/support/private-voicemail
Re: New Ooma Voicemail Upgrade Ready
Thank you thunderbird.
I now have the voicemail downloaded.
The link to the pin at https://my.ooma.com/voicemail still does not show where to change the pin.
Just what is the pin number for?
I now have the voicemail downloaded.
The link to the pin at https://my.ooma.com/voicemail still does not show where to change the pin.
Just what is the pin number for?
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- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: New Ooma Voicemail Upgrade Ready
Mine is off line right now also. Ooma must be working on it.justme wrote:Thank you thunderbird.
I now have the voicemail downloaded.
The link to the pin at https://my.ooma.com/voicemail still does not show where to change the pin.
Just what is the pin number for?
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- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: New Ooma Voicemail Upgrade Ready
See View Topic: viewtopic.php?f=10&t=26
Re: New Ooma Voicemail Upgrade Ready
I also lost my audio file attachment. I send all voicemails to my tmobile cell # as text messages which include the audio file attachment so I can listen to voicemails without having to call home. The audio file attachment is no longer being sent with the message. When will this be corrected in OOMA?
Re: New Ooma Voicemail Upgrade Ready
Are you a Premium subscriber? Audio emails only work for subscribers. If you are check your preferences. It's still working for me.traders2 wrote:I also lost my audio file attachment. I send all voicemails to my tmobile cell # as text messages which include the audio file attachment so I can listen to voicemails without having to call home. The audio file attachment is no longer being sent with the message. When will this be corrected in OOMA?
Re: New Ooma Voicemail Upgrade Ready
Go to https://my.ooma.com/voicemail and make sure your settings are still correct.traders2 wrote:I also lost my audio file attachment. I send all voicemails to my tmobile cell # as text messages which include the audio file attachment so I can listen to voicemails without having to call home. The audio file attachment is no longer being sent with the message. When will this be corrected in OOMA?
Forwarding and Notifications
Type: Email
Email Address: MMS email address for your cell
Attachment Options: Audio File