Cant recieve calls. Get message
I can dial out. Cant receive calls. When u call you get this message. The subscriber you have dialed is not in service.
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thunderbird
- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: Cant recieve calls. Get message
If you have just setup your Ooma device, make sure that you have chosen an Ooma Line 1 phone number in My Ooma.hans wrote:I can dial out. Cant receive calls. When u call you get this message. The subscriber you have dialed is not in service.
If you have a Line 1 phone number, and are still within the first two months of your Ooma Premier trial period, you can go into My Ooma and setup another Line 2 phone number. Then test call that number.
If the Line 2 phone number works, and the first number that you have doesn't mean anything to you, have Ooma Customer Support roll you second number over to your Line 1 number.
Make sure that Ooma Customer Support doesn't try to charge you for changing Ooma phone numbers.
Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST