Something on your mind? Want to give us feedback on something in particular or everything in general? Tell us how we are doing!
- Posts: 1
- Joined: Wed Jun 13, 2012 9:04 am
Did not realize when I signed up that my legal name John would be used for outbound caller ID .
When I called to get it changed they wanted to charge $20 what a ripoff. Won't pay that so I had to block the outbound caller ID. If the instructions would have clearly stated this I would have used BOB.
Up until now everything has been fantastic.
- Posts: 7411
- Joined: Tue Jan 27, 2009 12:49 pm
- Location: Pennsylvania
I recommend that you call Customer Support and have them change your forum ID to something else.
You have effectively published your phone number on the internet since this is a public forum.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
530...., it does cost money for Ooma to provision your callerid. I've heard something like $10 or more to 3rd party many years ago so it must cost at least that today plus Ooma has to build in some cost buffer for processing, support overhead etc.
Here is more info: https://www.ooma.com/app/support/outbou ... am-display