My Ooma down?

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
jamgold
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Joined:Sun Apr 24, 2011 8:12 am
Location:California
My Ooma down?

Post by jamgold » Thu Jul 19, 2012 9:39 am

I can not get to My Ooma and my Telo is blinking red for an hour now? Is there something wrong with the service?

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lbmofo
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Location:Greater Seattle
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Re: My Ooma down?

Post by lbmofo » Thu Jul 19, 2012 9:44 am

Working okay here. Are you using the same internet service as the Telo to post here?

jamgold
Posts:47
Joined:Sun Apr 24, 2011 8:12 am
Location:California

Re: My Ooma down?

Post by jamgold » Thu Jul 19, 2012 9:44 am

lbmofo wrote:Working okay here. Are you using the same internet service as the Telo to post here?
yes. thanks for replying. I am connecting ok to other services.

looking up my.ooma.com in DNS returns

my.ooma.com. 1489 IN A 208.83.244.188

trying to connect on port 443 (SSL) gives no response

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lbmofo
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Re: My Ooma down?

Post by lbmofo » Thu Jul 19, 2012 9:53 am

That's the right IP as I get that from lookup too.

Have you tried http://my.ooma.com/

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Leeway
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Location:North of Milwaukee WI

Re: My Ooma down?

Post by Leeway » Thu Jul 19, 2012 9:55 am

All is fine here also. Did you reboot everything from the bottom up?

Donna

finalwish
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Joined:Sat Sep 11, 2010 1:08 am

Re: My Ooma down?

Post by finalwish » Thu Jul 19, 2012 9:57 am

It is down for me as well in California.

jamgold
Posts:47
Joined:Sun Apr 24, 2011 8:12 am
Location:California

Re: My Ooma down?

Post by jamgold » Thu Jul 19, 2012 9:57 am

finalwish wrote:It is down for me as well in California.
thanks for confirming. I am in CA as well

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lbmofo
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Re: My Ooma down?

Post by lbmofo » Thu Jul 19, 2012 9:57 am

Try http://go.ooma.com/ as well.

finalwish
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Re: My Ooma down?

Post by finalwish » Thu Jul 19, 2012 10:01 am

lbmofo wrote:Try http://go.ooma.com/ as well.
no luck with this

vkolli
Posts:4
Joined:Wed May 12, 2010 3:21 pm

Re: My Ooma down?

Post by vkolli » Thu Jul 19, 2012 10:07 am

I just talked to customer service. They confirmed the servers are down. Estimate for restore is "within a day. Reboot your ooma device every 5 hrs". That is ridiculous.

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