It seems like since I/you switched to the new voice mail system, it hasn't worked properly. It records the first 2 secs or so then hangs up on the caller!?
Any ideas?
Voice mail dropping out
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thunderbird
- Posts:6388
- Joined:Mon Nov 08, 2010 4:41 pm
Re: Voice mail dropping out
Power off the Ooma device for 1hour. This allows time for the Ooma servers to reload/reset/correct your Ooma profile. Then repower the Ooma device and test. Then Test by calling your Ooma phone number with your cell and see if there is improvement.tonyoco wrote:It seems like since I/you switched to the new voice mail system, it hasn't worked properly. It records the first 2 secs or so then hangs up on the caller!?
Any ideas?
If that dosen't work, contact Ooma Customer Service:
Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST