East coast server

This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.
gribnif
Posts: 1
Joined: Wed May 20, 2020 12:16 pm

Re: East coast server

Post by gribnif » Wed May 20, 2020 12:18 pm

Hi Tom,

Could you please move me to the East coast server, to hopefully help with latency? Thanks!

michaeljj
Posts: 1
Joined: Thu May 21, 2020 6:09 am

Re: East coast server

Post by michaeljj » Thu May 21, 2020 6:22 am

I too am having the same problem with the Ooma Telo I purchased a couple of months ago. The person on the receiving end hears beeps and my voice cuts out while everything sounds mostly okay at my end. I live in Maryland. I see a lot of posts re the East Coast server helping the problem. Can I be switched to the EC server to see if that helps the problem.

DWMills
Posts: 2
Joined: Sun Dec 28, 2014 5:22 pm

Re: East coast server

Post by DWMills » Fri May 22, 2020 5:20 pm

I was switched to the east coast server around 2017 & have been happy since......
Until recently.
Have too many others been switched to the ECserver?
Maybe there is a 3rd server available?
Any help would be appreciated as I am missing 1/2 of EVERY word spoken.

delzar
Posts: 3
Joined: Sat Dec 13, 2014 9:35 am

Re: East coast server

Post by delzar » Sat May 23, 2020 7:37 pm

I'm on the west coast and have been having drop outs and hash sounds on long distance calls. I've had Ooma since 2008 and have never had this type of problem. As a matter of fact, It's always been rock solid until the last 2-3 months. Is it worth being moved to the east server? It's getting real old having to have people repeat themselves. What's happening Ooma?

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