Ooma updates, when and how are they done...........

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Jayski
Posts: 11
Joined: Mon Sep 19, 2016 1:11 am

Re: Ooma updates, when and how are they done...........

Post by Jayski » Fri Sep 21, 2018 7:17 am

Interesting, how come I'm running version 350657?
I'm on Ooma home, Telo 2.
Thanks!

psklenar
Posts: 9
Joined: Sun Jul 22, 2018 6:26 am

Re: Ooma updates, when and how are they done...........

Post by psklenar » Fri Sep 21, 2018 9:18 am

"350657"? Now that's interesting ... the most current change log posted is for 332188.

viewforum.php?f=10

pat----

Canizorro
Posts: 2
Joined: Tue Feb 05, 2019 6:03 pm

Re: Ooma updates, when and how are they done...........

Post by Canizorro » Tue Feb 05, 2019 6:05 pm

I hope this thread is still alive. Can I also get the firmware on my telo updated to the latest version? Having issues with the telo not hanging up when the phone is hung up. I was told this issue was fixed in an updated firmware version. Thank you.

DexterousM
Posts: 1
Joined: Wed Feb 19, 2020 2:32 pm

Re: Ooma updates, when and how are they done...........

Post by DexterousM » Wed Feb 19, 2020 3:38 pm

How do you get to see the firmware revision of your ooma telo? I'm used to having a web interface of a thing, but I didn't come across instruction on how to do that anywhere...

murphy
Posts: 7313
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Ooma updates, when and how are they done...........

Post by murphy » Wed Feb 19, 2020 4:30 pm

Dial
*#*#001

or connect to the setup web page inside of the Telo.
Connect computer to the Home jack.
If computer has wireless capability, disable it.
Connect to 172.27.35.1
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

DIYdude
Posts: 9
Joined: Wed Jan 01, 2020 6:31 am

Re: Ooma updates, when and how are they done...........

Post by DIYdude » Sat Mar 14, 2020 7:06 am

Anyone know if a Telo update was pushed-out around 2:30 a.m. PST this morning? (March 14, 2020)

Also, about how long is the phone line dead while an update is being performed?

My home security system had a fit (again; ~two months ago too), and I'm now suspecting such was the cause.

murphy
Posts: 7313
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Ooma updates, when and how are they done...........

Post by murphy » Sat Mar 14, 2020 8:22 am

Does your security system not have a log to tell you exactly what the problem was?

My Honywell Ademco system does.
My system is set to not monitor the phone line because if the phone line is down it can't report the problem.

Updates are pushed out over a few weeks. They can't update everyone at the same time.
The update is pushed to the Telo. When the download is complete the Telo reboots to switch to the new version.
The line is down for however long it takes the Telo to reboot and re-establish the VPN to Ooma.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

DIYdude
Posts: 9
Joined: Wed Jan 01, 2020 6:31 am

Re: Ooma updates, when and how are they done...........

Post by DIYdude » Sat Mar 14, 2020 9:19 am

Thanks for the info.

Yes, it does record the latest events, but not so much these past two. That's what's making it challenging to find.

Yes, it does check the phone line and did alarm if down over a certain time limit.

I see the (PITA) procedure above to check the Telo unit itself for what version (and when updated); sure seems that the MyOoma website could easily provide that info. :?

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