Anything related to the Ooma Office calling app
- Joined:Thu Jun 06, 2019 9:38 am
Don't ring mobile app as part of ring group.
I have an extension that is part of a ring group. I'm wondering if there is a way for the mobile app to only ring for that extension when the extension is called directly and not as part of the ring group.
- Ooma Moderator
- Joined:Sat Sep 05, 2009 8:07 am
there's a feature rolling out that allows adding to ring group a mix of devices and extensions
- Joined:Tue Jun 11, 2019 7:56 am
That's not quite the problem, Tom.
It's that by default, if an extension is part of ring group, the mobile app will get all calls, both the ring group calls, and direct extension calls.
We need a way to have the mobile app not accept the ring group calls, only the extension calls.