1 iPhone constantly drops geofencing settings

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jwhart
Posts: 2
Joined: Sat Feb 28, 2015 10:32 am

1 iPhone constantly drops geofencing settings

Post by jwhart » Sat May 23, 2020 11:11 am

We have 2 iPhones and I have NO problems with my iPhone 11 but my wife's iPhone X is CONSTANTLY dropping the geofencing settings! We always keep our software updated. I've deleted and reinstalled the app and, despite setting location services on ALWAYS for Smart Security, it changes it to "while using" and removes it from the enabled devices.

Any help would be appreciated!

murphy
Posts: 7342
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: 1 iPhone constantly drops geofencing settings

Post by murphy » Sat May 23, 2020 11:49 am

I know nothing about iPhones but it sounds like a power saving feature is enabled.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

jwhart
Posts: 2
Joined: Sat Feb 28, 2015 10:32 am

Re: 1 iPhone constantly drops geofencing settings

Post by jwhart » Sat May 23, 2020 2:05 pm

Thank you for your suggestion and you really got my hopes up but our power saving (battery) settings are the same.

Have a great weekend!

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