I checked my router logs and it seems as if the device doesn't even attempt to establish a connection. Also tried connecting the device directly to my cable modem, but it didn't help. The buttons 1 and 2 light up as soon as I turn on the device and then stay on. Has anyone else experienced a similar problem? My cell phone does not work at home due to bad coverage in my area. I need to get my Ooma device working as soon as possible. Any help will be appreciated.
Hardware: Core Telo w/ HD2 Handset;2 ooma Hubs
Lifetime Premier Subscription
iPhone 7 Plus w/Ooma Mobile App
Internet: AT&T U-Verse 50Mbps
1. Power down the Hub.
2. Hold down the ooma tab and while holding it down connect the power.
3 Continue holding down the tab for 30 sec. until all the Hub's lights start to flash, then release the tab.
This address is not being assigned by the Hub. It is a self-assigned address that your laptop has. As Groundhound has suggested, try a hardware reset to factory defaults.wshafiq wrote:The device assigns a weird IP address (169.254.128.124) to my laptop and the gateway is blank.
Ooma equipment: Hub ; Telo + 4 handsets
Ooma service: Annual Premier subscription
Reboot the laptop connected to the ooma hub and it will obtain and ip address from the hub.The device assigns a weird IP address (169.254.128.124) to my laptop and the gateway is blank.
The ooma hub is connected to my router but does not show up in the list of connected devices on my router setup page. I have also tried connecting it directly to the cable modem with the same result. Not to mention that I have tried power cycling the modem, router and hub several time now. The 1 and 2 buttons light up within 3 seconds when I power on the hub
I did try to connect my laptop to the Home Network connection from Ooma and launch either http://setup.ooma.com or http://172.27.35.1, but IE cannot display the webpage and I notified that my laptop IP address gets the local as 169.....
I don't know what is the Ooma tab reset on my Ooma Telo? Is it Ooma Logo? I did try to hold it during turn on Ooma power, but no luck.
Look like to trying for the less cost is useless, becuase of my time spent over two days already without luck and the Ooma technical support haven't helped much to make my device works.
The last support guy told me that need to let Ooma device with the power on 24 hours to get update. This is the last hope I can try before turning this device and keep my current Vonage.
It is very paintful to learn about new technogies that they say 1-2-3 steps setup in couple minutes to make a first phone call.
Please help me!!!