Well....I went back just now to replicate the error box, and got different errors. Here's what I get today 28 Feb '10. This is when trying to import 400-600 contacts, identically created from outlook and imported into google prior to doing this (good opportunity to clean the file!).Bobby B wrote:What error message are you seeing? Can you take a screenshot?
I tried importing from gmail and got no error message this time...after pressing 'submit' it churns for a while, then comes back. I subsequently discovered that it *had* imported some contacts from gmail (about 20 off 500, and not in any obvious order). We need to inform folks to press "cancel" and then refresh/reload the screen to see if new contacts did indeed show up.
Capture1.png is the screenshot, but I've taken my gmail account name out (tried with and without @gmail.com appended to username, and also in the "Family" group or the "All" group, all same result). Capture2.png is the screen shot when I try to import my outlook csv (I exported this as a windows csv in outlook 2007 before trying the import). Clearly, there's still bugs! This is a straightforward input for Google gmail to do, and all my categories are replicated. The few contacts that did show up when importing my google contacts to ooma lost all other info, e.g. email, category memberships, etc.
I can see some potential reasons why ooma may want phone #s to be unique but seems like there should at least be an option to import the rest of the phone numbers assigned to that contact & possibly ask who to assign the common number to.
That is strange since you can manually enter up to 4 numbers for each contact and you can enter the exact same contact name more than once.dsinternet wrote:Most of my contacts don't import. Seems like ooma will not let one contact have more then one phone number. My contacts that had home, work, and cell did not work
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
No - I have imported contacts that have more than one phone number (and also have an email address) in the CSV file.dsinternet wrote:Most of my contacts don't import. Seems like ooma will not let one contact have more then one phone number. My contacts that had home, work, and cell did not work
Ooma equipment: Hub ; Telo + 4 handsets
Ooma service: Annual Premier subscription
I've tried both my full gmail address and also just the user name.
Does anyone else have the same problem?
Ooma Hardware: Hub/Scout(2) and Telo